Follow up to the DMCA - a reply from the Lindens

Yesterday i sent a reply to the lindens regarding their comment on the DMCA which contained the following…

…my DMCA contained the specific name and location co-ordinates and i also supplied screenshot via AR the same Hour.These are the lines in my DMCA faxed to you…
—————-
The allegedly infringing work/s I am referring to has/have the following
details (name followed by co-ordinates )

Js Buddha - Rusty    at Utopia Islands North (81, 222, 21)

The AV mentioned was removed (i presume for other reasons) and the buddha statue sat there for 4 days for sale… and after filing another AR as well and getting no response…  i asked the owners of the rented plot to remove it to prevent it continuing to be sold.

 today they replied..

“In addition to identifying the allegedly infringing material, your DMCA notification must also identify the material that you own.
Please submit an updated DMCA notification that includes a region name, coordinates, image, or other information sufficient to locate the material that you own.”

Its now obvious they don’t bother reading the emails or DMCA’s  they receive.
I had Ared the item - clearly indicating the stolen content (its part of the AR popup to click and ID the object).
I had identified the name of the object, region and co-ordinates in the faxed DMCA
I had again AR’ed the object 4 days later
I had again identified the object in my reply email (see text above) 
AND i had told them the object had been removed!!!

Dunno what’s going on in Linden land..perhaps they employ people that cannot read english